Groovy Maid Reviews

Groovy Maid
4.5
Based on 38 reviews
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Elizabeth Wack
Elizabeth Wack
16:09 24 Jun 20
I needed a last minute house cleaning and was able to schedule online for a next day appointment. The house cleaner... showed up on time and worked hard scrubbing my house top to bottom with natural products. She also brought her own high quality vacuum cleaner. The price was very reasonable and I'm happy with the job done. I don't require a cleaning service regularly, but when the need arises again I will definitely use Groovy Maid.read more
Emily Willis
Emily Willis
20:12 23 Jun 20
SERIOUSLY the best cleaning service I've ever used! I didn't even know our sinks could shine like that! The house looks... brand new! ๐Ÿ˜€read more
Sandy Thompson
Sandy Thompson
17:29 12 Jun 20
Groovy Maid provides an awesome service! They came to the rescue to clean a rental home that was occupied by college... students. They were very professional, on time and did an exceptional job cleaning the bathrooms and kitchen. Will definitely use them in the future! I would give them 10 stars if that was an option!!read more
Carla Mader
Carla Mader
00:05 06 Jun 20
Excellent work! I was very happy with the initial visit. They showed up on time and were very thorough!
Chad Martin
Chad Martin
16:31 26 May 20
Groovy Maid is awesome!! We have a good size building to say the least. They do not disappoint!! Punctual and great... service!! Staff was friendly and they did a great job! Definitely recommend!! Will be using them in the future for sure! ๐Ÿ˜Žread more
Michelle McGregor
Michelle McGregor
22:13 14 May 20
Groovy Maid did a final clean out for my daughters apartment and has started cleaning for my investment property that... has an air bnb element to it. They have been really great to work with, their work is highly professional and their staff are awesome. On time, On budget and perform the work that is requested. Highly recommend them!!!! Thank you Groovy Maidsread more
Sandra Smith
Sandra Smith
12:11 29 Apr 20
Hired Groovy Maid to do a final clean on my house after moving out and before it goes on the market. The quality of the... cleaning was wonderful, and I wished I'd been using them all along! Definitely recommend highly.read more
Rob Linton
Rob Linton
20:51 06 Mar 20
I asked for a total clean of the whole house. They quoted me an affordable price.Two people were here for 5 hours and... the house looks amazing!!! I definitely recommend them to anyone.read more
Daniel Rehll
Daniel Rehll
17:08 03 Mar 20
I've been using groovy maid for a little over a year now and the service is fantastic. Cleaners are polite and cordial,... show up on time and do an amazing job! I would and do strongly recommend this cleaning service.read more
no you
no you
13:46 26 Feb 20
Very happy with our house cleaning. Groovy Maid is a great cleaning company. Lisa and Jasmine come two times a month... and each time our house looks so good. Smells fresh and I love that they use green cleaning products.read more
Andree Bodine
Andree Bodine
12:16 16 Jan 20
Wesley and Michelle did an amazing job and were really attentive and friendly! The booking process was super easy and I... easily found a time that worked for my schedule.read more
Jessica Moran
Jessica Moran
16:18 17 May 19
I'm really disappointed. I really wanted to like this experience. I paid $219 for a full house cleaning, specifically... requesting and paying extra for the baseboards to be detailed. What I got was a quick 1-hour pass through my house that I would have rather paid somebody $30 to do. **Arrival timing issues:I selected a service window of 9am-1pm. The initial email said to allow for an hour of wiggle room due to traffic and other considerations. Then, I received an email that said 9am-1pm was the arrival window and the cleaner could come any time within that window. That's on par with Comcast time windows! Not sure that this is the maid's fault or the fault of the company, but it wasn't a great experience.**Quality issues:Anyways, the lady showed up at 10:50am...and left at 12pm. That's just a little over an hour for a 3 bedroom, 2 bathroom house. For $219. She brought in 2 buckets, a broom, and a cheap mop. No vacuum - she asked to use ours.I was home and working in another part of the house while she cleaned. She was nice and asked me to come upstairs to look at the bathroom and asked if it was OK. I said it was. It wasn't amazing, but it was OK and passable. One she left, I took a look at the rest of the house and was definitely unimpressed. I checked the "general cleaning checklist" on the Groovy Maid website and saw that trash was supposed to be taken out, the kitchen appliance exteriors cleaned, the windowsils cleaned, the picture frames dusted, etc. Please see my review photos -- this sadly didn't happen, and I'm not surprised because how could anybody do all of this in just 1 hour? The floor dried with wet footprints that weren't mine. There were stains on the wood floor that weren't lifted despite her mopping (though she did break her brand new cheap mop halfway through and have to switch to cleaning on her hands and knees...). Picture frames are dusty, windowsils are untouched, rings left on the coffee table, and the baseboards that I paid *extra* for...some totally untouched. Our bathroom rug was left draped over my living room chair.**The Good:She did clean up our well-used upstairs bathroom, which definitely needed help. I'm happy with how that looks. I also appreciate that the maid was friendly to my cat following her around.I will conclude this review by saying the maid was super friendly, and I did tip her for her service because it seemed like she really was hustling, and also I definitely didn't realize the extent to what was left untouched. Overall this was NOT worth it and I cannot recommend Groovy Maids to anybody. An hour is NOT enough time to clean a 3 bedroom, 2 bathroom house. Our house was NOT that dirty by any means, so it's not like my house was so filthy that there just wasn't time to get it all cleaned. Oh, and the maid left her broken mop in my kitchen. ๐Ÿ™read more
Dave Kulina
Dave Kulina
03:44 08 Aug 18
If I were you I would never use this company. The owner only cares about playing with her kids and is very... unprofessional. They never answer the phone so if you ever need to get ahold of them you better call a few hours in advance and hope they call you back. They employ child molesters which I believe is illegal considering the contractor is in your home in your kids room being paid to clean it and be near your kids. Most of the contractors are not insured. They send one contractor for a 2 or 3 person job and if there are ever any issues you are only offered a reclean and the contractor has to take a loss because the owner of the company doesnโ€™t bother looking into the job so if someone has extra rooms like game rooms, offices or two kitchen (which happens a lot) or the rooms are ginormous the contractor has no idea till they get there and if they need to reschedule for another day that a second cleaner could be sent out to help you have no option but to wait and the contractor loses out on any money and the time they spent getting there but the owner of the company gets paid no matter what for doing nothing. Do yourself a favor and go with a different company perhaps one that you can call and actually get a hold of, a company that sends the correct amount of cleaners when needed and not after one cleaner arrives and tells you they have to come back cause the company is ill prepared. If You have kids you might want to make sure the person thatโ€™s in your house is safe to have around your kid.read more
chad andresen
chad andresen
04:48 07 Jul 18
Groovy Maid is the best cleaning service I've used in Pittsburgh. They pay attention to detail very well. I can always... count on them to do a great job for my regular and move out cleans. 5๐ŸŒŸread more
Paula Rehll
Paula Rehll
18:43 17 Jan 18
Great prices. Always on time. Leaving my home sparkling clean..very satified
Neal Sprissler
Neal Sprissler
18:20 27 Jul 17
Everything seemed fine. I got 3 reminder emails, 2 reminder texts about my cleaning service. I was given a 4 hour... window when the person would show up. It is now 2:15 PM and nobody has called or showed. I have called the number and had to leave a message, I sent an email - no response. Sent them a message via their website - no response. I wasted my only day off this week waiting for someone to show up, but no one did. I most certainly won't use them again. I thought since the reviews were generally positive I would have a decent experience. Don't waste your money on a company that doesn't even care enough to make a quick call when something happens. Waste of time and moneyread more
Angelo Zimmermann
Angelo Zimmermann
16:23 23 Jun 17
Everything about this order has been over 100% positive! I've scheduled several cleaning services with groovy maid and... they had all been satisfying.. Thank you for an amazing job.read more
Nathan Obrero
Nathan Obrero
18:05 20 Apr 17
Thanks for taking care of the same day move out cleaning of my rental condo in Pittsburgh. The new tenants are very... pleased. I highly recommend Groovy Maid!read more
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